3 types of transportation management workflows to do over WhatsApp: a case for 3PLs carrier providers
Logistics has always been an extensive and complicated process both for businesses as for logistics providers. This massive industry requires constant tracking and monitoring of goods as they move from location to location and country to country. This business function can represent a cost of more than 2.7% of gross sales, depending on the industry […]
How To Create Incident Identification Workflows on WhatsApp: Enhance the Efficiency of Incident Management
Incident management is the process of managing and minimizing the negative impact of a sudden interruption in a technology service or a reduction in the quality of those services provided. It is usually conducted by the provider of the service (which could be an individual, business, or organization) or their technology support partner. When a […]
Top 7 business processes you can get done over WhatsApp
The world around us functions over instant messaging. The ever-increasing convenience it offers has led many businesses to use it in a cross-organizational way. WhatsApp has become a ubiquitous business tool in recent years, finding its way into almost every industry and vertical. In regions like LATAM, India, and Africa, WhatsApp is heavily used for processes […]
Top 5 Latest Whatsapp Product Updates Your Business shouldn´t miss
WhatsApp emerged to the market in 2009, when Jan Koum and Brian Acton came up with a product that revolutionized the world of communication. The simplicity and unique features of Whatsapp, such as stickers (yes, we love them!), voice, and video calls, are loved by all. The future of instant messaging looks like one (or […]
Instant Messaging Platforms: From The CIO Perspective
We are in the news! Check our latest article about instant messaging from the CIO perspective, written by our CMO Kurt Infeld in MoreThanDigital.info CIOs today are facing a variety of challenges. Evermore employees are using their personal instant messaging accounts for conducting business conversations and transactions. CIOs have two ways to handle the issue, either completely ban it from the […]
Interaction about SaaS
SaaS is gaining importance in today’s environment. Juan Baron, CEO of RELE.AI talked to us about its relevance in this interaction. How is the Saas technology landscape evolving in 2021? How is the Saas technology landscape evolving in 2021 The SaaS landscape is expected to grow at 14% CAGR until 2025. It is by far one […]
Ujueta S.A to integrate RELE.AI for its sales force
RELE.AI’s service enables employees to use their personal WhatsApp while communicating with customers or suppliers to record the conversations directly in their company’s CRM system. This innovative productivity tool assures that the customer’s data is always up-to-date and that the company’s back-office team is immediately informed about any new requirement of their customers.Mr. Felipe Moreno […]
RELE.AI Engagement by Sales personnel
As an instant messaging company, we have channeled the capability of our CRM bot assistant towards making client engagements less stressful and thereby minimizing time wastage. Social media platforms such as WhatsApp, Telegram, and WeChat are now important parts of our daily life and both personal and business conversations are discussed via these channels. We […]
4 reasons why personal instant messaging will take over the enterprise
Across regions, the biggest messaging platforms are WhatsApp, Facebook Messenger, WeChat, Telegram, and Line. Users leverage these platforms to keep in touch with family and friends, but at an increasing rate, they use them to interact with businesses. At RELE.AI, we believe there are two waves where the instant messaging industry will permeate the enterprise. […]
Personal WhatsApp to CRM
The world has evolved and we have all embraced the dynamics of instant messaging. Instant messengers like WhatsApp are among the most popular of them all among others that make significant parts of our daily lives. WhatsApp among others is used by people for personal/private matters likewise business. In our world today, employees now use […]